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Strongly DisagreeDisagreeNeutralAgreeStrongly Agree
Anticipates and proactively delivers what we need
Delivers credible and useful advice and suggestions
Delivers on time and follow-through as planned
Quick at answering our queries
Very UnlikelyUnlikelyNeutralLikelyVery Likely
Knowledgeable to diagnose our technical problems
Technical issues are addressed quickly and positively
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